Frequently Asked Questions
How do I purchase Chief products?
How do I locate my regional sales representative?
Where is Chief located
How do I get pricing information and are discounts available for large orders?
How quickly can I receive my order?
What is your damaged goods/return policy?
What is your Return Authorization Policy?
Are Chief products covered under a warranty?
Q: Why choose the PCM?
A: The PCM is a gravity centered mount that reduces the stress on the ceiling plate and keeps the extension column from tilting backwards. The PCM also has a full line of accessories to customize your installation. Q: Can the PCM be left to rotate freely on the column for rotational adjustments?
A: No. The PCM should be aligned in the desired orientation and then locked down with the set screw in the coupler or ceiling plate (not included). If post-installation swivel is required the CMA351 swivel adapter can be added to the installation for up to 330° of movement. Q: Do I need to order a separate interface bracket?
A: No, the PCM Ceiling Mount ships as a complete assembly that includes the interface bracket. Determine which model will accommodate your display by looking up the manufacturer and model number in the cross-reference chart. Q: Do I need any additional accessories to install the PCM?
A: Yes, a 1.5" NPT Ceiling Plate will be needed. Q: How do I lengthen the pipe extension?
A: You will need to purchase a CMA270 Coupler Accessory or a CMA351 Swivel Adapter and a separate extension column.