Frequently Asked Questions
How do I purchase Chief products?
How do I locate my regional sales representative?
Where is Chief located
How do I get pricing information and are discounts available for large orders?
How quickly can I receive my order?
What is your damaged goods/return policy?
What is your Return Authorization Policy?
Are Chief products covered under a warranty?
Q: Does the MCS come with an extension column and ceiling plate?
A: No. Each installation requires a different structural adapter and drop length, so Chief provides accessories separately. Q: Can the MCS rotate freely on the column?
A: No. The MCS should be aligned in the desired orientation and then locked down with the set screw (provided). If post-installation swivel is required, the CMA351 swivel adapter can be added to the installation for up to 330° of movement. Q: What screen size is the MCS designed for?
A: The MCS is designed for flat panels up to 125 lbs (56.7 kg). Q: Is the MCS available as a universal and custom solution?
A: Yes. Simply order the MCSU, or the MCSV and get a VESA universal solution that is compatible with 100 x 100 mm, 200 x 100 mm, 200 x 200 mm, 300 x 100 mm, 300 x 200 mm, or 400 x 200 mm patterns. See the ordering information tab to order a custom solution.