Frequently Asked Questions
How do I purchase Chief products?
How do I locate my regional sales representative?
Where is Chief located
How do I get pricing information and are discounts available for large orders?
How quickly can I receive my order?
What is your damaged goods/return policy?
What is your Return Authorization Policy?
Are Chief products covered under a warranty?
Q: Does the JHS come with an extension column and ceiling plate?
A: No. Each installation has different structural adapter requirements and drop lengths so Chief offers accessories separately.
Q: What if my display is not listed in the cross-reference chart?
A: Chief's mounts fit VESA® compliant displays with a 100 x 100 mm, 200 x 100 mm or 200 x 200 mm hole pattern. If your hole pattern does not match the VESA standard, call Customer Service to determine if Chief has a mount to fit your display.
Q: Is it possible to thread another 1.5" NPT pipe into the bottom of JHS series ceiling mounts?
A: Yes. This allows the JHS series to mount multple screens in a vertical orientation.