During an internal inspection, Milestone identified that a limited number of Sanus VisionMount model LF228-B1 units experience slippage in the elbow joints. While the number of units with this problem appears to be limited, and defective units still held the rated weight during testing, Milestone is issuing a voluntary recall of defective units as a quality assurance measure.
Information on the voluntary recall and instructions on how to test your unit to determine if a replacement is necessary are available through the links on this page.
Milestone is committed to customer service and maintaining the highest quality standards in the industry. We apologize for the inconvenience this may have caused, and will work with affected customers to obtain a suitable replacement.